Linking BuildBetter as a source

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Contents

The BuildBetter connector can link interviews, extractions, persons, and companies to PostHog.

To link BuildBetter:

  1. Go to the sources tab of the data pipeline section in PostHog.

  2. Click + New source and then click Link next to BuildBetter.

  3. You need an API key from BuildBetter. Go to your API & MCP settings in BuildBetter and copy your API key.

  4. Back in PostHog, paste the API key in the API key field and click Next.

  5. On the next page, set up the schemas you want to sync and modify the method and frequency as needed. Once done, click Import.

Once the syncs are complete, you can start using BuildBetter data in PostHog.

Configuration

OptionTypeRequired
API keypasswordYes

Supported tables

TableDescriptionSync methodIncremental fieldPrimary key
interviews

A recorded interview or call in BuildBetter, with transcript, summaries, and attendees.

Incremental, Full refreshupdated_at
interview_attendees

A person who attended an interview, linking an interview to the person who took part in it.

Incremental, Full refreshinterview_updated_at
interview_sentences

A single sentence of an interview transcript, with its speaker and timing.

Incremental, Full refreshinterview_updated_at
extractions

An AI-extracted insight from an interview — a quote with sentiment, topics, and context.

Incremental, Full refreshcreated_at
extraction_topics

A topic assigned to an extraction, resolving the topics attached to an AI-extracted insight.

Incremental, Full refreshextraction_created_at
documents

An AI-generated document in BuildBetter, produced from calls or folders.

Incremental, Full refreshupdated_at
persons

A person tracked in BuildBetter — an interview participant or customer contact.

Incremental, Full refreshupdated_at
companies

A company tracked in BuildBetter, grouping the people associated with it.

Incremental, Full refreshupdated_at

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